Terms of Use

These Terms of Use (the "Terms") set out the rules governing the use of the oyunata.com website and its affiliated sub-pages (the "Site") operated by RANTEY YAZILIM İTHALAT VE İHRACAT SANAYİ TİCARET LİMİTED ŞİRKETİ ("OyunAta", the "Company" or "we"). Anyone who visits the Site, becomes a member or carries out transactions through the Site (the "User") is deemed to have read and accepted these Terms. If you do not accept the Terms, please do not use the Site.

1. Company Information

Legal Name: RANTEY YAZILIM İTHALAT VE İHRACAT SANAYİ TİCARET LİMİTED ŞİRKETİ
Brand: OyunAta (oyunata.com)
Address: Kocasinan Mahallesi H. Ahmet Yesevi Sokak No: 1 İç Kapı No: 1, 39750 Lüleburgaz / Kırklareli
MERSIS No: 0733142725100001
Trade Registry: Lüleburgaz Trade Registry Directorate, Registry No: 9205
Tax Office / No: Lüleburgaz Tax Office / 7331427251
Phone / WhatsApp: +90 850 302 46 60
E-mail: info@oyunata.com

2. Definitions

Site: The oyunata.com domain name and all sub-pages and language versions associated with it.
User: Any natural or legal person who visits or uses the Site.
Member: A User who has created an account on the Site.
Digital Product: E-pin and license codes, game accounts, in-game currencies and items, digital subscriptions and memberships, and top-up services made to game accounts.
Random Product: A product whose content is not determined at the time of purchase; its possible contents are described on the product page.
Balance: The prepaid amount that the Member loads into their account and uses for purchases on the Site.

3. Scope of the Service

OyunAta is an e-commerce platform offering e-pin and license codes for games and digital platforms, game accounts, in-game currencies and items, digital subscriptions and game account top-up services. Detailed provisions on sales are set out on the Distance Sales Agreement, Pre-Information Form and Delivery and Refund Policy pages. In the event of a conflict between these Terms and those documents, the Distance Sales Agreement shall prevail in matters relating to sales.

4. Membership

4.1. Membership is free of charge. Information such as your name and surname, e-mail address and phone number must be provided accurately, completely and kept up to date during registration. The User is responsible for any consequences arising from the provision of incorrect information.

4.2. Users under the age of 18 may use the Site only with the permission and under the supervision of their parent or guardian.

4.3. Each person may open only one account. Opening more than one account for the purpose of unfairly benefiting from campaigns, coupons, giveaways or rewards is prohibited.

4.4. You are responsible for keeping your account information (e-mail, password, etc.) confidential. Transactions carried out through your account are deemed to have been carried out by you. If you notice that your account has been used without authorization, please notify us immediately.

4.5. The Company may request identity verification for certain products or transactions in order to ensure security, prevent fraud and fulfill its legal obligations. The relevant transaction may not be carried out until identity verification has been completed.

4.6. You may request the closure of your account at any time via a support ticket or at info@oyunata.com. After closure, your personal data will be retained until the statutory retention periods specified in the Privacy Policy have expired and will then be erased, destroyed or anonymized.

5. Rules of Use

When using the Site, you agree to refrain from the following:

Using payment instruments belonging to others without authorization, carrying out transactions with false information or attempting fraud,
Initiating an unjustified chargeback for an order that has been delivered,
Accessing the Site using bots, scripts or automated tools, scraping content, or attempting to circumvent security measures or damage the infrastructure,
Using proxies, VPNs or similar tools to conceal your identity for abusive purposes,
Using the Balance or the Site to launder the proceeds of crime or to transfer money on behalf of others,
Posting reviews that are fake, misleading or insulting, or that contain photos belonging to others,
Copying, reproducing or distributing the Site's content, design or software without permission,
Engaging in any act that violates applicable legislation or the rights of third parties.

6. Balance

6.1. The Balance is a prepaid amount used for purchases on the Site; it does not bear interest and cannot be transferred to another account.

6.2. The Balance may be loaded by debit/credit card, bank transfer (EFT) and other methods offered on the Site. For top-ups made by card or digital wallet, a commission applies depending on the selected payment method; no commission is charged for top-ups made by bank transfer (EFT). The commission rate and amount, as well as the minimum/maximum limits of the method, are shown on the balance top-up screen before the payment is confirmed.

6.3. You may request a refund of your unused Balance by opening a support ticket. Following a security review, the refund is made to the payment method used for the top-up or to a bank account registered in your name.

6.4. Gift balance credited to your account through campaigns, coupons, review rewards or similar means may be used only on the Site; it cannot be converted into cash and is non-refundable. If unfair benefit is detected, the gift balance may be withdrawn.

6.5. Any balance credited to your account by mistake due to a system error or erroneous transaction will be corrected once detected.

7. Orders, Delivery and Refunds

The payment, delivery, right of withdrawal and refund processes for orders are regulated in detail on the Distance Sales Agreement and Delivery and Refund Policy pages. Due to the nature of digital products, there is no right of withdrawal once they have been delivered; your statutory rights regarding defective products are reserved.

8. Campaigns, Coupons, Giveaways and Rewards

8.1. The Company may organize campaigns, discount coupons and free giveaways on the Site or on its social media accounts. Participation conditions are specified in the relevant announcement; participation in giveaways is free of charge.

8.2. Unless otherwise stated, coupons are single-use, may be assigned to a specific person and cannot be transferred to others.

8.3. Incentives such as the photo review reward are granted only once per product and within the framework of the relevant campaign terms.

8.4. The Company reserves the right to change, postpone or terminate campaign conditions. In case of abuse, any advantages obtained may be withdrawn.

9. User Reviews and Content

9.1. You may share ratings, reviews and photos about products you have purchased. You agree that the content you share belongs to you, is accurate and does not infringe the rights of third parties.

9.2. Reviews may be moderated before publication. Content that is contrary to legislation, these Terms or public morality may not be published or may be removed.

9.3. You consent to your published reviews being displayed on the Site (including the home page) with your username masked, and to their being presented via automatic translation in the Site's different language versions.

10. Live Support

In the live support service, initial responses may be provided by an AI-powered assistant. The assistant's responses are for information purposes only; your request is transferred to a customer representative when necessary or upon your request. Your live support conversations are recorded for the purposes of service quality and dispute resolution.

11. Third-Party Games and Platforms

11.1. The names and logos of games, platforms and brands mentioned on the Site belong to their respective right holders and are used solely to identify the product. The Company is not an authorized representative of these companies.

11.2. The terms of use of some games may restrict the trading of accounts or in-game items. The Company cannot be held liable for sanctions imposed by game companies without any fault on the part of the Company.

12. Intellectual Property

The Site's design, software, the OyunAta brand and logo, texts and other content belong to the Company or its licensors. This content may not be copied, reproduced or used for commercial purposes without the Company's written permission.

13. Limitation of Liability

13.1. The Company exercises reasonable care to ensure that the Site operates without interruption and error-free; however, interruptions may occur due to maintenance work, internet infrastructure, or the systems of payment institutions or game companies.

13.2. The Company is not liable for damages arising from the User providing incorrect information, sharing account information with third parties or acting in breach of these Terms.

13.3. The limitations in this article do not eliminate consumer rights arising from Law No. 6502 on Consumer Protection and other mandatory legislation.

14. Suspension and Termination of Account

If a breach of these Terms, the Distance Sales Agreement or the legislation is detected, if fraud is suspected, or if a competent authority so requests, the Company may halt the relevant orders, temporarily suspend the account or terminate it. If the account is terminated, any lawfully loaded and unused balance will be refunded in accordance with Article 6.3; legal proceedings and the claims of right holders are reserved.

15. Notifications and Commercial Electronic Messages

15.1. Notifications relating to order, delivery, payment, account security and support processes are sent to your registered e-mail address and/or phone as a necessity of the service.

15.2. Commercial electronic messages for campaign, discount and promotional purposes are sent only if you give your consent, in accordance with Law No. 6563 on the Regulation of Electronic Commerce. You may withdraw your consent free of charge at any time via the opt-out link in the messages or through our support channels.

16. Amendments

The Company may update these Terms when necessary. The updated text enters into force on the date it is published on the Site; material changes are announced on the Site. Amendments do not affect orders completed before the effective date.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Türkiye. For disputes arising from consumer transactions, Consumer Arbitration Committees have jurisdiction within the monetary limits announced by the Ministry of Trade, and Consumer Courts have jurisdiction over disputes exceeding these limits. For disputes in which the User does not qualify as a consumer, the Lüleburgaz Courts and Enforcement Offices have jurisdiction.

18. Contact

For any questions regarding these Terms, you can reach us through the channels on the Support and Contact page or at info@oyunata.com.

This is an English translation provided for information. In case of any discrepancy, the Turkish version shall prevail.

Last updated: 10 September 2026